Privacy Policy

Introduction

This privacy notice provides details on how we collect and process your personal data through your use of our sites olsonlegalservices.com and any related subdomains.

Olson Legal Services LLC is the data controller, and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).

If you need to contact us about anything related to this privacy notice, you can email us at contact@olsonlegalservices.com.

If any of your personal information changes (e.g., email address or mailing address), please email us at the above address to update your details. From time to time, we may email you to ensure that the personal data we hold for you is accurate and up to date.

What Personal Data We Collect About You

We may collect the following data about you:

  • Your name
  • Your email address
  • Your address
  • Your phone number
  • Your date of birth
  • Your business name
  • Your credit card information (if you make a purchase on our website)
  • Any personal data you post on our website
  • Data about how you use our website
  • Technical data such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings, and other technology on the devices you use to access our website
  • Your marketing and communication preferences
  • Any other information that you directly provide to us whether through our contact form, over the phone, by email, or otherwise, such as when entering a competition or completing a survey
  • Application forms
  • Credit information from third parties

How We May Use Your Data

We will use your data in order to:

  • Process financial transactions to enable you to purchase our services
  • Send you customer communications about enhancements to products or services you have purchased
  • Enable us to perform a contract with you and process orders, respond to inquiries related to the order, and deal with complaints
  • Reply to any inquiries you make about our products or services
  • Send you marketing communications where we are allowed by law to do so
  • Personalize your experience on our websites
  • Monitor the use of our website and online services
  • Ask you to complete surveys or invite you to enter into competitions or prize draws
  • Keep records of orders placed and communications in relation to such orders
  • Keep records of communications
  • Analyze your use of our website and other online services
  • Administer and protect our business and website
  • Deliver relevant website content and advertisements to you
  • Understand the effectiveness of our advertising
  • Carry out credit checks
  • Bring legal claims against you if you breach a contract or fail to make payment
  • Comply with any legal obligations we are subject to or as required by a government authority
  • Obtain or maintain insurance policies
  • Manage our business
  • Obtain professional advice

How We Process Data

Our grounds for processing are:

  • Customer Data: For fulfilling contracts, informing you about updates, and maintaining records. The processing is necessary for contract performance and our legitimate interests in record-keeping and legal claims.
  • Prospect Data: For responding to inquiries and keeping records before entering into a contract. The processing is necessary for steps at your request and our legitimate interests in record-keeping and legal claims.
  • Marketing Data: For sending marketing communications, enabling you to participate in promotions, and delivering relevant content. The processing is necessary for our legitimate interests in understanding customer usage, growing our business, and deciding marketing strategies.
  • User Data: For operating our website, ensuring security, and administering online services. The processing is necessary for our legitimate interests in proper website and business administration.
  • Technical Data: For analyzing website usage, protecting our business, and understanding advertising effectiveness. The processing is necessary for our legitimate interests in business growth and marketing strategy.
  • Legal Compliance: For complying with legal requirements. The processing is necessary for legal obligations.
  • Professional Advice and Insurance: For obtaining advice and insurance necessary for our legitimate interests in business protection and growth.

We do not collect any Sensitive Data about you (e.g., race, ethnicity, religious beliefs, health data). We also do not collect information about criminal convictions and offenses or carry out automated decision-making or profiling.

How We Collect Your Personal Data

We may collect data about you through direct interactions (e.g., filling in forms on our site or sending us emails). We may also automatically collect certain data as you use our website through cookies and similar technologies. Please see our cookie policy for more details.

We may receive data from third parties, such as analytics providers (e.g., Google), advertising networks (e.g., Facebook), search information providers, and others.

Marketing Communications

We may send you email or text marketing communications if you have made a purchase or asked for information about our goods or services, or if you agreed to receive marketing communications and have not opted out. We may send you marketing emails without prior consent, but you can opt out at any time by emailing J ar**@ol****************.com or by using the unsubscribe button in our emails.

If you opt out of marketing communications, this opt-out does not apply to personal data provided as a result of other transactions, such as purchases or warranty registrations.

Disclosures of Your Personal Data

We may share your personal data with:

  • Service providers for IT and system administration
  • Professional advisers (e.g., lawyers, bankers, accountants, auditors, insurers)
  • Government bodies requiring data disclosure
  • Market researchers and fraud prevention agencies
  • Third parties in the event of a business sale, transfer, or merger

We require all third parties to respect the security of your personal data and process it according to the law. They are only allowed to process your data for specified purposes and in accordance with our instructions.

Data Security

We have implemented security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorization. Access to your personal data is limited to employees and partners with a business need to know. They must process your data following our instructions and keep it confidential.

We have procedures to deal with suspected data breaches and will notify you and any applicable regulator of a breach if required by law.

Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including satisfying any marketing, legal, accounting, or reporting requirements.

For tax purposes, we are required by law to keep basic customer information (e.g., contact, identity, financial, and transaction data) for six years after you cease being a customer.

In some circumstances, we may anonymize your personal data for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

Rights To Your Data

You can request access, correction, erasure, restriction, or transfer of your data at any time.

If you wish to exercise any of your rights, please email us at contact@olsonlegalservices.com.

We do not charge a fee to access your personal data (or to exercise other rights), but we may charge a reasonable fee for unfounded, repetitive, or excessive requests or refuse to comply with such requests.

We may need specific information from you to confirm your identity and ensure your right to access your data. This is a security measure to prevent unauthorized data disclosure. We may also contact you for further information to expedite our response.

We aim to respond to all legitimate requests within one month. If your request is particularly complex or you have made multiple requests, it may take longer, but we will notify you if this is the case.

Cookies

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, some parts of our website may become inaccessible or not function properly. For more information about the cookies we use, please see our cookie policy.